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The verification code is NOT case sensitive.

Note: If you cannot read the verification code, it is very likely that you need to clear your browsing history or cookies. To do this in:
~ CHROME: click on the spanner in the top right, click on 'History', click on 'Clear All Browsing Data', ensure that only 'Empty the cache' and 'Delete cookies....' are ticked, click on the 'Clear all browsing data' button.
~ EXPLORER: Click on 'Tools', 'Internet options', on the 'General' tab in the 'Browsing history' section, click on 'delete'.
~ FIREFOX:, click on 'Tools', 'Clear recent history' and ensure that only 'Cookies' and 'Cache' are ticked. Click on the 'Clear Now' button.
~ OPERA: click on the Opera icon (top left), 'settings', 'delete all private data', expand the 'detailed options', ensure that only 'Delete all cookies' and 'Delete entire cache' are ticked, click on the 'Delete' button.
~ SAFARI: click on the cog or settings icon (top right), click on 'reset Safari', ensure that only 'Empty the cache' and 'Remove all cookies' are ticked, click on the 'reset' button. 

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