Frequently Asked Questions

Frequently Asked Questions


Desperate Sailors, the ultimate cruising sailors website  About Desperate Sailors

  • Desperate Sailors, the ultimate cruising sailors website  Who are Desperate Sailors?  Desperate Sailors, the ultimate cruising sailors website

    We are sailors, we own our own boats. We saw a need for a value for money web site where boaters can find crew, crew can find boats.

  • Desperate Sailors, the ultimate cruising sailors website  What can Desperate Sailors do for me?  Desperate Sailors, the ultimate cruising sailors website

    You can find crew or a perhaps a delivery skipper/captain.
    You can find a boat to crew on.

  • Desperate Sailors, the ultimate cruising sailors website  Why should I use Desperate Sailors?  Desperate Sailors, the ultimate cruising sailors website

    Because there is no other crew finder website offers better value for your hard earned money.

  • Desperate Sailors, the ultimate cruising sailors website  Why such a silly name?  Desperate Sailors, the ultimate cruising sailors website

    We think that it is memorable.

  • Desperate Sailors, the ultimate cruising sailors website  Is it true that the design & development of the Desperate Sailors web site was fuelled by Caribbean Coffee?  Desperate Sailors, the ultimate cruising sailors website

    Yes.

  • Desperate Sailors, the ultimate cruising sailors website  What is a Desperate Sailor's Caribbean Coffee?  Desperate Sailors, the ultimate cruising sailors website

  • Desperate Sailors, the ultimate cruising sailors website  Membership & Subscriptions

  • Desperate Sailors, the ultimate cruising sailors website  What type of memberships are available?  Desperate Sailors, the ultimate cruising sailors website

    There are two types of membership:

    Crew member:
    If you are looking to crew on a boat or are a Delivery Captain, this is the profile type for you. Signing up for membership is FREE, but with limited access. For full access you will need to upgrade your membership to Full Membership. Please see Subscriptions, below.

    Boat / Owner member:
    If you own or operate a boat (excluding delivery captains and charter operators), this is the profile type for you. Signing up for membership is FREE, but with limited access. For full access you will need to upgrade your membership to Full Membership. Please see Subscriptions, below.

  • Desperate Sailors, the ultimate cruising sailors website  What type of subscriptions are there?  Desperate Sailors, the ultimate cruising sailors website

    Both Boat Owners and Crew Members need a subscription to full access to all the features of Desperate Sailors.

    There are three types of subscriptions for Crew members.

    Weekly Subscription or Gift Subscription:
    Full access to the Desperate Sailor web site for 1 week. When your subscription expires, you become an Free Member. Best value if you are in a region for a short period of time.

    Half Yearly Subscription:
    Full access to the Desperate Sailor web site for 6 months. When your subscription expires, you become an  Free Member. Best value if you stay in one location and it is seasonal.

    Annual Subscription:
    Full access to the Desperate Sailor web site for 1 year. When your subscription expires, you become an  Free Member. Best value for year-round services.

  • Desperate Sailors, the ultimate cruising sailors website  Will my membership be deleted when my subscription runs out?   Desperate Sailors, the ultimate cruising sailors website

    No. We want to give you the best possible value for your money and as such, you can become as Full Member as and when it suits you. When your subscription runs out, you will automatically become an Free Member (see Membership and Subscriptions Types, above) until you decide you need to become a Full Member again.

  • Desperate Sailors, the ultimate cruising sailors website  How much is a subscription?   Desperate Sailors, the ultimate cruising sailors website

    Please check our pricing page.

  • Desperate Sailors, the ultimate cruising sailors website  I don't have a PayPal account?   Desperate Sailors, the ultimate cruising sailors website

    You do not need one. PayPal offer credit/debit card payments without having to open an account.

  • Desperate Sailors, the ultimate cruising sailors website  I did not receive the Account Activation email?  Desperate Sailors, the ultimate cruising sailors website

    Please check your JUNK mail folder. If it is not there, please let us know. Contact Us. There is an issue with Hotmail. They are draconian with their spam filters. So if you used a Hotmail account to register and did not get an activation email, let us know and we will activate you manually.



  • Desperate Sailors, the ultimate cruising sailors website  Your Profile

  • Desperate Sailors, the ultimate cruising sailors website  What type of profile should I use?  Desperate Sailors, the ultimate cruising sailors website

    If you own or operate a boat, you should create a Boat / Owner Profile.
    If you are looking to crew on a boat, you should create a Crew Profile (including charter operators and delivery captains/skippers).

  • Desperate Sailors, the ultimate cruising sailors website  How do I edit my profile?  Desperate Sailors, the ultimate cruising sailors website

    Click on Profile, Edit Profile.

  • Desperate Sailors, the ultimate cruising sailors website  What detail should I put in my profile?  Desperate Sailors, the ultimate cruising sailors website

    As much as possible. The more information that you supply, the more chance there is of another member being able to decide if they would like to contact you.

  • Desperate Sailors, the ultimate cruising sailors website  What is not permitted in my profile?   Desperate Sailors, the ultimate cruising sailors website

    Boat / Owner and Crew Profiles are not allowed to show any contact information eg email address or phone numbers.

  • Desperate Sailors, the ultimate cruising sailors website  How do I view my profile as it will be seen by someone who views it?   Desperate Sailors, the ultimate cruising sailors website

    Click on My Profile, My Profile.

  • Desperate Sailors, the ultimate cruising sailors website  Can I change the format of my profile?   Desperate Sailors, the ultimate cruising sailors website

    Yes, to a limited extent you can. All the comment fields support the following BBCode: [b], [i], [u]
    example:
    typing the following; [b]this will look bold[/b] looks like this; this will look bold.
    typing the following; [i]this will look italics[/i] looks like this; this will look italics
    typing the following; [u]this will be underlined[/u] looks like this; this will be underlined
    typing the following; [b][u]this will be bold and underlined[/u][/b] looks like this; this will be bold and underlined

  • Desperate Sailors, the ultimate cruising sailors website  How do I change my password?  Desperate Sailors, the ultimate cruising sailors website

    Click on Settings, Account.



  • Desperate Sailors, the ultimate cruising sailors website  Your Account

  • Desperate Sailors, the ultimate cruising sailors website  I did not receive the activation email?  Desperate Sailors, the ultimate cruising sailors website

    Please check for the activation email in your JUNK folder. If it is not there, please click on Contact Us and send us your details. We will then activate you manually.

  • Desperate Sailors, the ultimate cruising sailors website  How do I control the notifications (emails) that I get?  Desperate Sailors, the ultimate cruising sailors website

    Click on Settings, Notifications and select what notifications you do or don't want to receive.

  • Desperate Sailors, the ultimate cruising sailors website  How do I suspend, hide or delete my account?  Desperate Sailors, the ultimate cruising sailors website

    Hiding your account has the same effect as suspending it. Only your friends will be able to see your profile. Click on Settings, Privacy and make the appropriate changes
    To delete your account, click on Settings, Privacy and click on Cancel Account from the "Who can view my profile" drop down menu. Please note: This cannot be undone and all your messages, friends, preferences will be lost.

  • Desperate Sailors, the ultimate cruising sailors website  How do I check when my Membership expires?  Desperate Sailors, the ultimate cruising sailors website

    Click on My Profile, Profile Summary and look at the bottom of the Quick Info list. 

  • Desperate Sailors, the ultimate cruising sailors website  Where do Desperate Sailors store my credit card information?  Desperate Sailors, the ultimate cruising sailors website

    Desperate Sailors DO NOT store any of your banking or credit card details, ever. For all subscriptions, we use PayPal and that is where your information is stored. For this reason, never respond to an email request, pertaining to be from Desperate Sailors, asking you for your banking or credit card details because it is definitely a scam.

  • Desperate Sailors, the ultimate cruising sailors website  I've lost my password?  Desperate Sailors, the ultimate cruising sailors website

    No problem. From any screen, on the left you will find a login box. At the bottom it says "forgotten password". Click on the link and follow the instructions.

  • Desperate Sailors, the ultimate cruising sailors website  Can I have more than one profile in one account?  Desperate Sailors, the ultimate cruising sailors website

    Unfortunately not. You need to create another account for each profile type that you have. You will need a unique email address to do this. If you don't have an alternative email address, it is simple enough to create a FREE one using Hotmail, Gmail or perhaps, Yahoo.



  • Desperate Sailors, the ultimate cruising sailors website  Your Privacy

  • Desperate Sailors, the ultimate cruising sailors website  Where do Desperate Sailors store my credit card information?  Desperate Sailors, the ultimate cruising sailors website

    Desperate Sailors DO NOT store any of your banking or credit card details, ever. For all subscriptions, we use PayPal and that is where your information is stored. If you ever receive an email asking for your credit card or banking information where the sender is claiming to be from Desperate Sailors, it is definitely a scam. Please ignore the email.

  • Desperate Sailors, the ultimate cruising sailors website  What about my personal information?   Desperate Sailors, the ultimate cruising sailors website

    Desperate Sailors will never sell, distribute or add your details to any mailing list of any third party.

  • Desperate Sailors, the ultimate cruising sailors website  Who can view my friends and pictures?   Desperate Sailors, the ultimate cruising sailors website

    All Full Members can. You can change this by clicking on Settings, Privacy and change your settings.

  • Desperate Sailors, the ultimate cruising sailors website  Another member is harassing me. What should I do?   Desperate Sailors, the ultimate cruising sailors website

    Go to their profile and click on Block Member. Please report any abusive emails to Desperate Sailors. You can do this from the message or the abuser's profile by clicking on Report (bottom right of the message).

  • Desperate Sailors, the ultimate cruising sailors website  How do I block or unblock someone?   Desperate Sailors, the ultimate cruising sailors website

    To block someone from contacting you, click on their profile and at the bottom right of their details, click Block member.

    To unblock a member, click on Settings, Blocked, Remove.



  • Desperate Sailors, the ultimate cruising sailors website  Your Pictures

  • Desperate Sailors, the ultimate cruising sailors website  How do I upload, change, delete or crop my profile picture?  Desperate Sailors, the ultimate cruising sailors website

    Click on Profile, Change Photo and follow the on screen instructions. To crop your photo, click on Edit Thumbnail. To delete your photo, click on the delete.

  • Desperate Sailors, the ultimate cruising sailors website  Why can't I see my picture that was successfully uploaded?  Desperate Sailors, the ultimate cruising sailors website

    All pictures must be approved by admin, which is usually done within 24 hours. We do this to help prevent spam and explicit adult content.

  • Desperate Sailors, the ultimate cruising sailors website  What is the maximum size photo that I can download?  Desperate Sailors, the ultimate cruising sailors website

    For a photo that is in your album, the largest size is 640 x 480. If you don't have the know-how or software to resize your pictures, please email them to us and we will gladly do it for you. You can find our email address by clicking on Contact Us

  • Desperate Sailors, the ultimate cruising sailors website  What size should a profile photo be?  Desperate Sailors, the ultimate cruising sailors website

    For a profile photo the smallest size is 100 x 100px and the largest is 640 x 480px.

  • Desperate Sailors, the ultimate cruising sailors website  Who can see my pictures?  Desperate Sailors, the ultimate cruising sailors website

    Everyone can. You can change this my clicking on Settings, Privacy and change your settings.

  • Desperate Sailors, the ultimate cruising sailors website  How many albums am I allowed?  Desperate Sailors, the ultimate cruising sailors website

    One hundred, and you may upload a maximum of twenty four pictures per album.

  • Desperate Sailors, the ultimate cruising sailors website  How do I create an album?  Desperate Sailors, the ultimate cruising sailors website

    You must be a valid member and logged in. Click on My Stuff, My Pictures, click on the Create Album tab and follow the instructions.

  • Desperate Sailors, the ultimate cruising sailors website  How do I resize a picture?  Desperate Sailors, the ultimate cruising sailors website

    We have no idea what software you have on your computer. In most cases if you click on the photo, once it opens, there should be an edit or resize option. If you are still have problems, you can email the picture/s to us and we will resize and upload them for you. You can find our email address by clicking on Contact Us



  • Desperate Sailors, the ultimate cruising sailors website  Desperate Sailor Web Site Functions

  • Desperate Sailors, the ultimate cruising sailors website  What does Introduce Yourself do?  Desperate Sailors, the ultimate cruising sailors website

    It sends a simple message to the person that you'd like to introduce yourself to. Below is are the messages:

    - Nice boat profile. Is the position aboard still vacant?
    - Nice crew profile. Have you found a position yet?

  • Desperate Sailors, the ultimate cruising sailors website  Who can send an Introduce Yourself?  Desperate Sailors, the ultimate cruising sailors website

    Anyone can, even Free Members can.

  • Desperate Sailors, the ultimate cruising sailors website  How do I send a Private Message?  Desperate Sailors, the ultimate cruising sailors website

    Click on the member's profile that you would like to contact. You can send them a message if they are a Full Member. Click on Send Message (below their picture).

  • Desperate Sailors, the ultimate cruising sailors website  Who can send a Private Message?   Desperate Sailors, the ultimate cruising sailors website

    Only Full Members can send a private message to another Full Member. Free Members cannot send or receive private messages.


  • If you cannot find the answer here, please Contact Us.